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Ordering Info
Orders can be placed via emailing us directly. We do not
take phone orders, nor do we give individual quotes over
the phone, so if you require a specialised quote for a
product different to what you see on our website, please
email us.
Once we receive your email we will then email you to
confirm your order and advise exact payment amount.
As all of our cookies are made to order, we require a
minimum of 1 weeks notice.
There may be times where we may be able to complete
orders at a shorter notice, so please contact us for
confirmation before ordering.
A deposit of 50% must be received before orders are
completed and full amount before delivery.
Please note we have a minimum order of 12 for individual
cookies. Gift Boxes can be purchased individually.
Please specify your exact colour requirements when
placing your order.
Please note: No orders are taken on Saturdays, Sundays
or Public Holidays.
PAYMENT
Please contact us for
payment details.
DELIVERY
Both pickup and delivery is available.
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We use
couriers for most of our deliveries. If you request a
Saturday or Sunday delivery, a personalised delivery
service is used and is charged depending on the
distance. Someone must be available to accept the order
or prior arrangements made with us. This service is only
available within the Sydney metro area. - Delivery
within the Sydney Metro area Monday to Friday between
9am – 5pm - Deliveries on Saturdays between 7am and 10am
unless otherwise agreed - Deliveries on Sundays incur a
10% surcharge and are only between 7am and 10am - No
deliveries are made on or for Public Holidays.
Note that if there is
no-one available to accept the delivery, delays may occur
that are out of our control, and may also result in an
unsatisfactory product being provided due to the perishable
nature of the products.
Unfortunately due to the perishable and sensitive nature of
our cookies, we currently do not provide interstate
deliveries, however may in the future.
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